Terms and Conditions

Your agreement and business relationship will be with BonGi Ltd for the development of your project or I.T service. Where the context admits: "We", it refers to BonGi Ltd "You" refers to the person or company purchasing BonGi Ltd services and “Third-Party” refers to any person or company that provides any content (Including Code, API etc) or services for the project or service You would like BonGi Ltd to complete.

Project or Service

Your whole project will be collaborated by your own employee. It could be the project manager, who should be your primary contact throughout the development process. You should ensure that your project manager is capable enough to manage your project to the best of their ability and is well aware of all the requirements, transactions and communications associated with the ongoing agreed project or service.

We try our best to meet the deadlines of the project or service however we cannot be held liable if it is delayed due to:

  1. Your delay in communicating information to us such as text copy, approval of work etc
  2. Technical issues
  3. Employee sickness
  4. Third-party service provider issues
  5. Natural Disasters
  6. Any other issue causing delays

If you edit any part of any code, we have built for you during the development stages or during the free bug fixing period this will void all free bug fixes and any bugs that require fixing will be charged at the current coding rate at that time. We request that you refrain from editing any code during the development stages as any acute alteration can have an immense negative impact on other areas of the system.

Any passwords allocated to you should be changed upon receipt, and then every 3 months, to increase security for your own protection. You should alter any passwords that you have given us when we do not require any further access, for your own protection. We cannot be held liable for any access violations resulting from access details remaining constant throughout and after the development and bug fixing stages. Once a particular stage has been "signed off" all work within that stage will be considered final and fully approved by you. Any further alterations to the work that has already been signed off may require an additional cost covering the supplementary work required.

We will not be held liable for any delays, errors, losses arising from any third-party. It is your responsibility to ensure that any briefs we ask you to sign off are accurate and complete prior to signing them. Any errors or omissions on any briefs are your sole responsibility and we will not be held liable.

The website and / or systems are provided to you and accepted by you as a complete and a fully functioning entity. We are not responsible for future support outside the scope of this project quotation. This can normally be furnished upon request and for an agreed fee. No guarantee of future support is given unless an ongoing support package is negotiated.

You shall indemnify us and keep us indemnified and hold us harmless from and against any claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), suffered or incurred by us in consequences that you breach this agreement.

Once you have appointed BonGi Ltd for your work you are agreeing to these Terms and Conditions.

Copyright and Privacy

It is your responsibility to establish the rights to any material supplied for composition on your web pages or inside your online / office system. We cannot be held liable for any breach of copyright or any other right caused by reproduction of materials supplied by you.

We reserve the right to refuse or reject any material which may be believed to be insolent, abusive, indecent, defamatory, obscene, ominous, menacing or in any breach of confidence, copyright, privacy or any other right or in any way thought to be inappropriate for redesigning or reproduction.

The projects official commencement date is the date you make your first payment and the funds are attainable in our bank account. We will hold intellectual copyright of any material, including any source code, created for you. We maintain the right to re-use code that has created whilst providing services to you. You do not have ‘resell’ rights unless a separate signed resell rights document has been obtained (at additional cost).

We maintain the right to demonstrate previous work carried out on behalf of you for future use.

The ranking order of the websites in the natural search results are administered by the search engines. While we can professionally enhance your website, we are unable to guarantee the success of any search engine promotion activity as we do not own the search engines or control their 'rules' on how they would list a website.

It is your duty to compose the entire text for your website and / or systems. If the text copy is not provided at least 2 weeks prior to the deadline date, we shall inhabit all text areas with a 'dummy text' and continue as if the text was provided. At the conclusion of the project the outstanding payment will be payable. And when you provide us with your complete text, we shall incorporate the same to your website, free of charge at that time. Text should be provided to us in a digital format i.e., email, word document, text document, etc. We are not liable for any grammatical or spelling errors in the text.

Unfortunately malicious software, spyware, viruses and website hacking are inevitable from the Internet. It is highly unlikely that these will not affect your website, and we will endeavor to guard it from them as much as we can during its creation, but we cannot be held responsible for problems that arise on sites after we have handed them over to you. Unless solely hosting with us, responsibility for hosting and email will be between you and your hosting provider.

We may use your personal information to:

  • Administer our website
  • Personalise our website for you
  • Enable your access to and use of the website services
  • Publish information about you on the website
  • Send products that you purchase
  • Supply services that you purchase
  • Send you invoices
  • Collect payments from you
  • Send you marketing communications

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, we may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

We will act reasonably to protect such information and treat it as confidential.

Payment Method

We reserve the rights to terminate the service to you at once in the event of any avoidance of payment or for any other reason. Such termination is without prejudice to the rights of either party accrued prior to the date of termination.

Our process of project creation is based on 2 phases and each phase requires you to make a payment, which is a 50% deposit of the total project at the beginning of the first phase, and a 50% payment at the end of the last phase that will be the final sign off before your project can go live. Should you wish to revoke the project at any point during the process, you shall remain liable for the work that has taken place and shall be invoiced accordingly.

The final payment should be paid to us within 7 days of the final work being completed. We will certainly continue and conclude the work after such payment has been made. Payments that are delayed 15 days or more from the first final payment request will incur a late payment penalty of 10% on the outstanding amount.

Our process of providing I.T services is invoiced monthly, quarterly or annually. It depends on the kind of service you would like to avail. Payments that are delayed 15 days or more from the payment request will incur a late payment penalty of 10% on the outstanding amount.

All third-party expenses arising from the registration of a domain name or any other product or service shall be met by you. We recommend that you register your own domain name or any other product or service, to acquire full ownership of the same but where we have registered on your behalf, we agree to transfer the same to you immediately upon request and free of charge.

We reserve the right to change or modify any of these Terms and Conditions at any time. Should clarification of any of the above be required, please do not hesitate to contact us.

External Links

This website contains links to other websites. BonGi Ltd is not responsible for the privacy policies or practices of any third-party company and the content on their website.


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Updating Terms and Conditions

BonGi Ltd may update this Terms and Conditions by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

Contact BonGi

If you have any questions about this Terms and Conditions or treatment of your personal information, please write to: By email to info@bongi.co.uk