Terms and Conditions

Your agreement and business relationship will be with BonGi Limited for the development of your project or service. Where the context admits: "We", it refers to BonGi or any party acting on BonGi implicit instructions. "You" refers to the person purchasing the services or any party acting on the clients' instructions.

PROJECT AND SERVICE

Your whole project will be collaborated by your own employee could be the project manager, who should be your primary contact throughout the development process. You should ensure that your project manager is capable enough to manage your project to the best of their ability and is well aware of all the transactions and communications associated with the project.

We try our best to meet the schedule however we cannot be held liable if the project or service is delayed due to:

1)Your delay in communicating information to us such as email, text copy, approval of work etc
2)Technical issues
3)Employee sickness
4)3rd party service provider issues
5)Natural Disasters

If you edit any part of any code we have built for you during the development stages or during the free bug fixing period this will void all free bug fixes and any bugs that require fixing will be charged at the current coding rate at that time. We request that you refrain from editing any code during the development stages as any acute alteration can have an immense negative impact on other areas of the system.

Any passwords allocated to you should be changed upon receipt, and then every 3 months, to increase security for your own protection. You should alter any passwords that you have given us when we do not require any further access, for your own protection. We cannot be held liable for any access violations resulting from access details remaining constant throughout and after the development and bug fixing stages. Once a particular stage has been "signed off" all work within that stage will be considered final and fully approved by you. Any further alterations to the work that has already been signed off may require an additional cost covering the supplementary work required.

We will not be held liable for any delays, errors, losses arising from any third party. It is your responsibility to ensure that any briefs we ask you to sign off are accurate and complete prior to signing them. Any errors or omissions on any briefs are your sole responsibility and we will not be held liable.

The website and / or systems are provided to you and accepted by you as a complete and a fully functioning entity. We are not responsible for future support outside the scope of this project quotation. This can normally be furnished upon request and for an agreed fee. No guarantee of future support is given unless an ongoing support package is negotiated.

You shall indemnify us and keep us indemnified and hold us harmless from and against any claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), suffered or incurred by us in consequences that you breach this agreement.

COPYRIGHT & PRIVACY

It is your responsibility to establish the rights to any material supplied for composition or sharing on your web pages or inside your online / office system or on your social network pages. We cannot be held liable for any breach of copyright or any other right caused by reproduction of materials supplied by you.

We reserve the right to refuse or reject any material which may be believed to be insolent, abusive, indecent, defamatory, obscene, ominous, menacing or in any breach of confidence, copyright, privacy or any other right or in any way thought to be inappropriate for redesigning or reproduction from you or any third party.

The projects official commencement date is the date you make your first payment and the funds are attainable in our bank account. We will hold intellectual copyright of any material, including any source code, created for you until payment of the final invoice, after which it will become your property unless the product is owned by BonGi ltd and licensed to you.

All third party expenses arising from the registration of a domain name shall be met by you. We recommend that you register your own domain name, to acquire full ownership of the same but where we have registered a domain name on your behalf, we agree to transfer the same to you immediately upon request and free of charge.

The ranking order of the websites in the natural search results are administered by the search engines. While we can professionally enhance your website, we are unable to guarantee the success of any search engine promotion activity as we do not own the search engines or control their 'rules' on how they would list a website.

It is your duty to compose the entire text for your website and / or systems. If the text copy is not provided at least 2 weeks prior to the deadline date, we shall inhabit all text areas with a 'dummy text' and continue as if the text was provided. At the conclusion of the project the outstanding payment will be payable. And when you provide us with your complete text, we shall incorporate the same to your website, free of charge at that time. Text should be provided to us in a digital format i.e., email, word document, text document, etc. We are not liable for any grammatical or spelling errors in the text.

Unfortunately malicious software, spyware, viruses and website hacking are inevitable from the Internet. It is highly unlikely that these will not affect your website, and we will endeavor to guard it from them as much as we can during its creation, but we cannot be held responsible for problems that arise on sites after we have handed them over to you. Unless solely hosting with us, responsibility for hosting and email will be between you and your hosting provider. We also can not be held responsible for any spyware,virus or malicious software affecting your machine due to any email with or without attachement send from our domain directly or indirectly unless intentionally.

We will not at any time or in any manner, either directly or indirectly, use for our personal benefit, or divulge, disclose, or communicate in any manner, any information that is proprietary to you. We will act reasonably to protect such information and treat it as strictly confidential. This provision shall continue to be effective after the termination of this agreement.

PAYMENT METHOD

We reserve the rights to terminate the service to you at once in the event of any avoidance of payment or for any other reason. Such termination is without prejudice to the rights of either party accrued prior to the date of termination.

Our process of project creation is based on 2 phases and each phase requires you to make a payment, which is a 50% deposit of the total project at the beginning of the first phase, and a 50% payment at the end of the last phase that will be the final sign off before your project can go live. Should you wish to revoke the project at any point during the process, you shall remain liable for the work that has taken place and shall be invoiced accordingly.

The final payment should be paid to us within 7 days of the final work being completed. We will certainly continue and conclude the work after such payment has been made. Payments that are delayed 15 days or more from the first final payment request will incur a late payment penalty of 10% on the outstanding amount.

We reserve the right to change or modify any of these terms or conditions at any time. In the unlikely event that such changes do occur, we shall inform you in writing, of any changes at least 5 working days prior to any change. Should clarification of any of the above be required, please do not hesitate to contact us.

By agreeing to these terms and conditions your statutory rights are not affected. Once you have appointed BonGi ltd for your work you are agreeing to these terms and conditions.

Notwithstanding Your rights set out above, if You are unhappy with any aspects of the Services and/or Products that We have provided to You or have any queries or comments regarding these, please contact us by writing to us at: support@bongi.co.uk